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Sustainability Communication
Getac firmly believes that the promotion of sustainability must be linked to the intrinsic core values of technologies to maximize benefits and thereby meet the expectations of all stakeholders. Getac espouses the three core values of “Innovation, Commitment, and Value”, echoing the UN SDGs. The sustainable development direction of the Company represents a synthesis of operating strategies and the ESG (environmental, social, and governance) concept. Getac strictly abides by the RBA (Responsible Business Alliance) “Code of Conduct” and the RMI (Responsible Mineral Initiative) Ban on Conflict Minerals. We also appeal to our supply chain partners to join us in realizing sustainability and thereby help build a better and more harmonious world.


Identification Of Stakeholders
The opinions of stakeholders are an important basis for Getac's progress. In addition to timely communication and response of all departments according to their powers and responsibilities, and maintaining a smooth flow of opinions exchange, Getac Technology Corp. convenes Sustainable Development Committee with all members every year by the Chairperson of Committee to perform evaluation score operations in accordance with the AA1000 stakeholder Engagement Standard, scoring from five aspects of dependence, influence, multiple perspectives, responsibility and tension to identify key stakeholders, and ensure that the understanding of stakeholders by each department is updated and made progress constantly. The top five categories of stakeholders that Getac received the highest score in 2019 were Employees, Customers/Distributors, Suppliers, Shareholders, Government Agencies and media.
Material Topic Identification And Boundary Setting
With reference to the GRI Standards and the Supplier Codes of Conduct adopted by major international initiatives and benchmark companies, the results of questionnaire cross scoring in 2019 reveal that no major discrepancies exist between the 15 sustainability issues selected , , a total of 20 specific topics were identified.
Stakeholder Communications
CSR Contact Information



Identification Of Stakeholders
Material Topic Identification And Boundary Setting
No | Category | Major Material Topic | Getac HQ (Includes Getac Linkou ) |
Getac Kunshan |
MPT Kunshan | MPT Suzhou | Getac Changshu | Getac Vietnam | MPT Vietnam | Vendors |
1 | Economics | Corporate governance, transparency of information disclosure | V | |||||||
2 | Economics | Operational risk management | V | V | V | V | V | V | V | |
3 | Economics | Economic performance | V | V | V | V | V | V | V | |
4 | Economics | Intellectual property rights | V | |||||||
5 | Economics | Information security and customer privacy | V | V | V | V | V | V | V | |
6 | Economics | Environmental/social/economic compliance | V | V | V | V | V | V | V | V |
7 | Social | Occupational health & safety | V | V | V | V | V | V | V | V |
8 | Social | Child labor | V | V | V | V | V | V | V | V |
9 | Social | Customer health and safety | V | V | V | V | V | V | V | |
10 | Economics | Anti-corruption | V | V | V | V | V | V | V | V |
11 | Social | Forced or compulsory labor | V | V | V | V | V | V | V | V |
12 | Environmental | Effluents & waste | V | V | V | V | V | V | V | V |
13 | Environmental | Energy | V | V | V | V | V | V | V | |
14 | Environmental | Water and effluents | V | V | V | V | V | V | V | |
15 | Social | Training & education | V | V | V | V | V | V | V | |
16 | Environmental | Marketing and labeling | V | V | V | V | V | V | V | |
17 | Environmental | Materials & product energy -saving | V | V | V | V | V | V | V | |
18 | Environmental | Emissions | V | V | V | V | V | V | V | |
19 | Economics | Supply chain management | V | V | V | V | V | V | V | V |
20 | Economics | Anti-competitive behavior | V |
Stakeholder Communications
To implement CSR and integrate the needs and expectations of shareholders into Getac’s CSR policies, the company sets up diverse range of communication channels for stakeholders to communicate CSR-related issues concerning the dimensions of environment, society, and corporate governance. Meanwhile, stakeholder opinions were compiled to provide a reference for developing or revising CSR policies.
Stakeholders | Issues Of Concerns | Communication Channels | Frequency | Getac's Response Methods |
---|---|---|---|---|
Employees | Intellectual Property Right | Performance appraisal | Annually | Setup different types of communication channels to listen to the voices of employees; implement comprehensive performance evaluation system to facilitate communication among management levels. |
Occupational Health & Safety | Internal announcement | immediately | ||
Child labor | Employee meeting | Annually | ||
Environmental/Social/Economic Compliance | Labor management meeting/supervisor meeting/training | periodically | ||
Information Security & Customer Privacy | Education & Training | periodically | ||
Employee consultation mailbox Organization Development Center Andy Lin Speakout_Getac@getac.com.tw |
immediately | |||
Customers /Distributors | Corporate governance、Transparency Of Information | Customer service section on corporate website | immediately |
|
Intellectual Property Right | Non-disclosure agreement | immediately | ||
Customer health and safety | Telephone customer service hotline |
immediately | ||
Training & education | Channel partner conference | periodically | ||
Child labor | Consumer service mailbox Roselyn Kao Global Customer Service Center GetacSupport_TW@getac.com |
immediately | ||
Suppliers | Economic Performance | Supplier visit | immediately |
|
Information Security & Customer Privacy | Supplier procurement contract | immediately | ||
Intellectual Property Right | Supplier audit platform | Annually | ||
Environmental/Social/Economic Compliance | Supplier query mailbox Joseph Tseng Purchasing Center GetacVendor@getac.com.tw |
immediately | ||
Corporate governance、Transparency Of Information | ||||
Shareholders | Corporate governance、Transparency Of Information | Shareholders' meeting / Investor conference |
Annually |
|
Economic Performance | Corporate website Market Observation post system | immediately | ||
Intellectual Property Right | Market Observation post system | immediately | ||
Operational risk management | Investor query mailbox/ Hotline Irene Sun Corporate Relations Office stocks@getac.com.tw |
immediately | ||
Environmental/Social/Economic Compliance | ||||
Media | Economic Performance | News releases | immediately | Establishment of a spokesperson and acting spokesperson system and dedicated PR units to ensure clear communication of key information pertaining to the Company |
Corporate governance、Transparency Of Information | Press conferences | periodically | ||
Environmental/Social/Economic Compliance | Spokesperson interviews | immediately | ||
Operational risk management | Posting of information on the corporate website | immediately | ||
Anti-competitive Behavior | Acting spokesperson of Getac Irene Sun irene.sun@getac.com |
immediately | ||
Government Agencies |
Environmental/Social/Economic Compliance | Official documents | immediately |
|
Corporate governance、Transparency Of Information | Regulatory meetings and training | periodically | ||
Operational risk management | Seminars | periodically | ||
Energy & Water | Government contact mailbox Legal Affairs Oliver.Chu Getac.legal@getac.com.tw |
immediately | ||
Materials & product energy -saving |
CSR Contact Information
We sincerely welcome any suggestions regarding this Report.
Irene Sun
tel: +886-2-2785-7888#5124
email: getac.csr@getac.com.tw
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Getac Responds To SDGs
-
We sincerely welcome any suggestions regarding this Report.
Irene Sun
Corporation Relations Office
Email: Getac.csr@getac.com.tw -
Irregular Business Conduct Reporting
Lisa Kung
Director of Auditing Office
Email: gtcaudit@getac.com.tw